Nov. 20, 2014—Maaco has implemented AudaExplore’s Driver Experience and Repair Platforms across the U.S, and says the result has been improved management processes and customer service.
“Maaco prides itself on being a leader in technology and customer service. Our partnership with AudaExplore has taken our offering to the next level, allowing us to leverage technology in every aspect of our business,” Danny Rivera, CTO of Maaco, said in a release. “Our participating shops are operating with an enhanced efficiency that trickles all the way down to the end consumer. AudaExplore has been a great partner in helping our franchisees implement this technology and we look forward to rolling it out to more shops in the coming months.”
The number of shops using innovations such as the Driver Experience Platform continues to grow as the technology moves the needle for clients, Maaco said. More than 100 shops are expected to use the platform by the end of 2014.
