Oct. 3, 2012—Esurance recently honored three CARSTAR facilities with CARSTAR Auto Body Repair Expert of the Year awards during CARSTAR’s annual conference in San Antonio.
CARSTAR said Esurance presents the CARSTAR Auto Body Repair Expert of the Year award to the top performing stores in three U.S. regions. The award is based on several key performance indicators, such as estimate cycle time, compliance with Esurance’s direct repair program, re-inspection variance, I-CAR Gold status and customer service.
The award was created to recognize the top shops and technicians in the industry for customer service excellence and continuation of technological education, CARSTAR said. The award-winning facilities include the following:
• Ace Sullins CARSTAR in Miramar, Fla. The shop is owned by Kyle Wharff.
• Hunter’s CARSTAR in Norwood, Pa. The shop is owned by Gary Hunter.
• Jungerman CARSTAR in St. Peters, Mo. The shop is owned by Kerry and Bobbie Woodson.
“There’s nothing more important to our insurance partners like Esurance than our ability to deliver consistent, high-quality repair work,” said David Byers, CEO of CARSTAR. “We’ve honored three CARSTAR franchisees whose standards exceed what Esurance expects from collision repair. I congratulate them for earning the title CARSTAR Auto Body Repair Expert of the Year, and I thank Esurance for its continued campaign to educate technicians in this industry.”
