Nov. 11, 2011—Collex Collision Experts on Friday announced it won CSi Complete’s 2011 Clearly Elite award for customer satisfaction.
David Merell, vice president of sales and service for CSi Complete, said Collex Collision Experts won the award as a result of the company’s continuously high customer service indexing (CSI) and net promoter scores, and its community involvement.
“CSi Complete is blessed to have many outstanding customers, but Collex Collision Experts is most deserving of our 2011 Clearly Elite customer of the year award,” Merell said. “Collex Collision Experts is a valued partner and exceptional customer service organization!”
“It’s a true pleasure to be in an industry that allows me to not just serve people, but also give me the opportunity to get to know people’s needs on a much more personal level, always building effective healthy relationships,” said Amanda Gottschling, customer service representative (CSR) at Collex Collision Experts’ Clinton Township, Mich. location.
