Home » MSO Podcast: Are You Ready to Add a COO? Multimedia MSO Project Podcasts MSO Podcast: Are You Ready to Add a COO? August 14, 2020 Anna Zeck No Comments Order Reprints MSO operator DJ Mitchell shares his tips for determining when it's an ideal time for adding a crucial hire to your collision repair business's admin staff. Anna Zeck is the editorial director at 10 Missions Media, where she oversees content creation for FenderBender, NOLN and Ratchet+Wrench magazines. Recent Articles by Anna Zeck 5 Keys to Better CSR Interactions Sweigart: A More Holistic Approach to Repair is Needed Zeck: Recognizing Reality Related Articles MSO Podcast: Are You Ready to Add a COO? MSO Podcast: Are You Ready to Add a COO? MSO Podcast: DJ Mitchell Talks Being a Young Leader You must login or register in order to post a comment. Report Abusive Comment Thank you for helping us to improve our forums. Is this comment offensive? Please tell us why.