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Strategies and Inspiration for Collision Repair Success
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Shop Profiles

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Indy Shop Profiles

Passing it Forward

Passing it Forward

It’s not enough for Mark Torres to run a successful shop in Tehachapi, Calif. He’s also been a committed teacher of repair pros, high school students and convicts.

Renewed Commitment

Renewed Commitment

Instead of retiring from Kuroda Auto Body when he had the chance, Roland Kuroda redoubled his efforts to improve the Waipahu, Hawaii, business.

Back from the Brink

Back from the Brink

When Trubilt Collision Center started to struggle, owner Jerry Salter turned to the people he trusted most: his son and daughter. Now the family-run shop is movin’ up.

A Winning Niche

A Winning Niche

Zeroing in on a niche market helped DC Autocraft stand out in car-saturated southern California, and top-notch work won it “shop of the year” from VeriFacts Automotive.

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Dealer Shop Profiles

A Leader In Safety

A Leader In Safety

Kurt Danielson has been proactive about getting OSHA through his doors, and it’s made Davis-Moore Auto Body Shop one of the safest businesses in Kansas.

Eric McKenzie’s One-Year Rebound

Eric McKenzie’s One-Year Rebound

Erick McKenzie took Park Place Bodywerks from dismal to dynamite in one year, proving to the dealership owner that a well-run collision center is anything but a necessary evil.

Committing  to a  New Culture

Committing to a New Culture

When recurring problems and staff frustrations led to sub-par performance at Pohanka Collision Centers, management stepped in with a new game plan that turned the shop around.

Norm Breaker

Norm Breaker

While many dealer shops have struggled, Scott Knose has helped Ken Barrett Chevrolet Cadillac’s shop increase annual revenue by $2 million during the last 15 years.

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