 |
Building a Better ProcessRestructuring production |
 |
Fast ForwardJon Parker is on a mission to forever change the way vehicles are repaired. His U.K. company’s facility, Bodyshop Express, is cranking out quality repairs at unreal speeds. |
 |
Locked Into SuccessD-Patrick Body and Glass Downtown is wedged into a tiny urban space with no way to expand. Yet revenue has tripled in 10 years. How? Marketing, lean practices and customer care. |
 |
Employee VersatilityEver lost valuable work time because the one employee trained for a task was out sick? It doesn’t have to be that way. Cross-training employees for more than one job keeps cars moving. |
 |
Feedback SessionIt’s hard to provide constructive feedback to employees without putting them on the defensive. Here are some tips on helping employees improve—and keeping morale up while you do it. |
Choosing Which Green Technologies to Invest InSteven Feltovich on investing in green technologies |
|
 |
From Bodyman to BusinessmanWhat made Jim Hill a 20 Group devotee? The moment he realized he didn’t know key financials about his shop. Five years later, sales are up $2 million a year and Hill has his 20 Group to thank. |
 |
Taking Performance to a New LevelSplitting your shop into two levels, one for small and one for large jobs, can help slash your cycle time, getting $10,000 repairs out the door in as few as four days. |
Strategies and Inspiration for Collision Repair Success
Lean
Lean
Advertisement
Most Viewed
- State Farm Parts Bidding Program Draws Fire
- Parts dealer speaks out against State Farm parts bidding program
- Service King seeks investment firm to fund expansion
- CIC survey reveals need for improved paint and materials compensation
- Ford releases electric vehicle handling recommendations
- AASP expresses opposition to State Farm parts bidding program
- J.D. Power: Customer satisfaction down 13 points
- SCRS elects 2012 board members
- Competing with Giants
- Taking a Stand
Advertise | Magazine | Subscribe | FenderBender On Your Apple Device | Log In or Sign Up | About Us | Contact Us
Copyright 2012 FenderBender. All rights reserved.
