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Human Resources

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Human Resources

Cut Ties With Confidence

Cut Ties With Confidence

There’s no enjoyable way to fire an employee, but there is a right way. Following the proper steps will protect you from wrongful termination lawsuits.

Face Time

Face Time

Having trouble keeping your employees honest about the hours they’ve worked? Facial recognition software can end the payroll drama.

Team Transformation

Team Transformation

Switching to a team-pay system can help your repair center slash cycle time, improve employee productivity and morale, and increase revenue.

Personal Business

Personal Business

Your staff’s personal problems can become your own if you don’t know how to handle them. Here’s a primer for dealing with employees’ personal matters for the benefit of your business.

Evaluate Your Evaluation

Evaluate Your Evaluation

Is it time for end-of-year employee evaluations at your shop? Year-round evaluations can be more useful, and they don’t have to be a burden. Here are six tips for making it happen.

Make Your Techs Pay

Make Your Techs Pay

Spending too much on supplies, or having trouble tracking them? Getting your employees to pay their own materials bills could solve those problems, but you have to get buy-in first.

Satisfaction Check-Up

Satisfaction Check-Up

Having trouble keeping your employees happy? Satisfaction surveys can help reveal how pleased your staff is to be working for you, and what you can do to improve.

Prove Your Worth

Prove Your Worth

Want to know how a new technician will measure up on the job? Test him before he starts. Skills-testing job candidates will help you identify whether they’re the right fit for your shop.

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