Collision Repair Finance+Operations

Finance+Operations

	Competing with Giants Faced with stiff competition from big repair chains, Keenan Auto Body had to find a way to improve its insurer services, or risk losing some of its hard-earned business.
	Negotiation Tactics to Use with Insurers Negotiation strategies to use with insurers
	Building a Better Process Restructuring production
	Liability Limitations Liabilities versus profit opportunities
	Parts on Time, Every Time Parts delays can stall the entire production process, hurting cycle time. A few process improvements can ensure parts arrive when they should.
	How I Work Jim Siegfried, owner of Crystal Lake Automotive just south of Minneapolis, takes a personal approach to customer service and staff relationships.
	Scheduling for Success Scheduling-savvy shops and industry consultants share insight into how to maximize vehicle throughput and cut cycle time using an analytical approach to assigning jobs.
	A Leader In Safety Kurt Danielson has been proactive about getting OSHA through his doors, and it’s made Davis-Moore Auto Body Shop one of the safest businesses in Kansas.