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Passing it ForwardIt’s not enough for Mark Torres to run a successful shop in Tehachapi, Calif. He’s also been a committed teacher of repair pros, high school students and convicts. |
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A Leader In SafetyKurt Danielson has been proactive about getting OSHA through his doors, and it’s made Davis-Moore Auto Body Shop one of the safest businesses in Kansas. |
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Attitude Is EverythingEmployee attitudes impact shop operations. Improving your staff’s understanding of personality styles, communication techniques, and problem solving will set you up for success. |
Learn From Your PeersLearning from other shops |
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Renewed CommitmentInstead of retiring from Kuroda Auto Body when he had the chance, Roland Kuroda redoubled his efforts to improve the Waipahu, Hawaii, business. |
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Backing Up BlueprintsComplete repair plans, or blueprints, have the potential to dramatically improve shop efficiency if they’re done right. Routine reviews of the process will help ensure accuracy. |
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Shop TourGetting out of the shop to take field trips to other facilities can help you find new ideas for improving your business. Plus, it gives you and your staff a chance to network with industry peers. |
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Second-Grade Education, First-Rate ShopRichard Lewis didn’t let his second-grade education get in the way of opening a successful shop in Hattiesburg, Miss. Decades of experience have made him an industry leader in the region. |














