Archive of: Indy Shop Profiles
| Title | Issue | |
|---|---|---|
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Going for GrowthThanks to a focus on customer relations and a creative management style, New York’s H&V Collision has morphed from a one-shop operation to a growing business with three locations. |
September 2010 |
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Taking the ReinsAndy Dingman, 31, is leveraging his family-owned shop’s reputation for integrity while making improvements to its operations. The result? Record revenues and expansion to a new location. |
August 2010 |
 |
Light, Water and AirFor his latest location in Mount Vernon, Iowa, Jim Thompson went way green: Besides waterborne paint, the shop has high-efficiency lighting, and its air compressor recycles air. |
July 2010 |
 |
One Step Closer to LeanHampden Auto Body—already efficient before it started its lean journey—has been delighting customers by returning cars two to three days ahead of schedule, all thanks to lean principles. |
June 2010 |
 |
Fourth Time’s The CharmCollision Damage Experts made a bold move when it bought and renovated an old dealership near three tough competitors. Six months later, the shop is repairing 35 cars per month. |
May 2010 |
 |
True 2 BrandFrom its name, to its logo, to its 1-888 number, True2Form Collision Repair Centers is the pinnacle of brand consistency. And customers respond to the tune of $100 million per year. |
April 2010 |
 |
40 Down, 40 To GoCampbell Collision’s new ad campaign helped it grow its revenue 7 percent in 2009, making it clear on its 40th birthday that it plans to be around for 40 more years. |
March 2010 |
 |
Go Your Own WayAfter four years as partners and a tough-but-amicable split, dealer shop Mercedes Collision Center and indy repairer Valley Paint & Body are taking steps to grow their businesses on their own terms. Lessons learned: Identity is key, employee commitment priceless, and mistakes are part of the game. |
February 2010 |
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Out of the AshesA fire destroyed the home of Dave’s Auto Body, but not the heart of the business. Here’s how Dave Wierer recovered, rebuilt and ultimately transformed his collision center. |
January 2010 |
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Floor PlanCanadian Marty Reddick worked his way up from prepping paint jobs to owning the family business. Now, he’s gone back to the shop floor—and he’s realizing the benefits of working more closely with his employees. Efficiency is up—and so is his credibility with insurers. |
December 2009 |
