Archive of: Leadership

Title Issue
Fixer-Uppers

Fixer-Uppers

Who are the people to help you develop your shop’s best practices? Your body techs, of course. Here’s how to leverage their knowledge to bring value to your business beyond just fixing cars.

August 2010
Way To Go!

Way To Go!

Staff turnover can be a drain. So how do you keep good people around? Experts say that employee recognition goes a long way toward lower turnover higher productivity and bigger profits.

October 2009
On the Same Page

On the Same Page

Creating a successful mission statement pulls your team together and strengthens shop operations.

May 2009
Leading the Way

Leading the Way

Teamwork doesn't happen on its own. Here, consultant Norman Rose offers smart advice for how to pull your team together.

January 2009
What’s Your Type?

What’s Your Type?

Everyone has a different leadership style. The DiSC personality profile—which identifies four personality types—can help your management team work better.

December 2008
Less Stuff, More Money

Less Stuff, More Money

Got too much stuff lying around? Why making sense of your inventory mess can decrease clutter and increase profit.

September 2008
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