Archive of: Sales + Marketing

Title Issue
Lights, Camera, Customers

Lights, Camera, Customers

Want to convert your online presence to more sales? Online repair videos are a great way to show off your expertise—and attract customers to visit your shop in person.

June 2010
Yelp Help

Yelp Help

Yelp.com, the latest online review site, is coming to your city, if it’s not there already. First go online and do a search for your shop, then read our guide to using Yelp to increase your sales.

April 2010
Got Likability?

Got Likability?

When closing an estimate, it’s not what you say but how you say it. Here’s how one shop got its story straight and improved its closing rate, with the help of ContactPoint Solutions.

February 2010
Good Works, Good Business

Good Works, Good Business

Donating to a worthwhile cause may make your shop worthwhile in the eyes of potential customers.

January 2010
Meet the Press

Meet the Press

Getting to know the local media helps the local community get to know you. Here’s how to get your name in the paper for all the right reasons.

November 2009
Winterize Their Driving, Win Their Business

Winterize Their Driving, Win Their Business

Marketing is about making an emotional connection with customers. One shop does that by offering winter driving classes, bringing hundreds of potential customers through the door.

September 2009
Closing the Deal

Closing the Deal

Good communication increases shop sales. It’s that simple.

August 2009
Talk About More Business

Talk About More Business

Joining local community organizations improves your networking skills—and your bottom line.

May 2009
Web of Potential

Web of Potential

Looking for more customers? SceneExchange–a Web site that connects customers, insurers and repairers–is now available in six states and will be rolling out services across the nation.

April 2009
Making Connections with Insurers

Making Connections with Insurers

Want to impress insurers? A great pitch will go a long way toward helping establish great relationships—and that's what brings you more business.

March 2009
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