The father-son duo at Fischer Body Shop sought to improve their customer service and write more accurate estimates in a more comfortable environment. The solution? Combining two shops into one, and adding a drive-through estimating lane.
From diagnostics to telematics to the connected car, data and technology have drastically shifted the way collision repair businesses operate. And as many shops struggle to keep pace, technology shows no signs of slowing down.
Chicago’s Collision Damage Experts got its start transforming old dealer shops into its independent model. Now, it’s betting that new technology plus a prime location will spell success for its fourth location, an old Dodge dealership just across the state line.